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Please help me figure pairing the key fob to my profile

13K views 6 replies 4 participants last post by  Boikers  
I have a 2024 GLE 350 that I bought used. I took it to the dealer and had the VIN added to my profile within the Mercedes-Benz App (The app for the newer vehicles). I want to do the same as @JoeFixes having the fobs paired to me and to my wife so the mirrors and seats automatically adjust. I’m 6’-3” and she’s 5’-3”. What I am being told is that this is not possible with this vehicle because it does not have the digital key option. Without that you cannot pair a key fob to a profile. It’s not an option that can be purchased or added to the vehicle either. So the only way to get the seats and mirrors in position is one of three ways. 1) Open the app, select unlock the car, enter your pin. Many steps involved, and hopefully your hands aren't full so you can access your phone. Option 2. open the car, hit the memory seat button and wait for it to adjust, then enter car, select your profile id, and enter pin. Option 3. Open the car, if you can get in it, which I can't if my wife has been driving, but if you can get in seat and select your profile and enter pin. This is so ridiculous to me because all the other cars I have owned for the past 20 years had this available where all I do is unlock with key fob or touch the handle and it all happens. I would return this thing if I could get my money back, so disappointing.