[Nancywilliams]

My dealer performed this procedure on my 2024 GLE 450.

While it says it only reduced the noise, as far as I'm concerned it eliminated it completely.

I no longer hear it at all.

I can finally enjoy my new car.


View attachment 1153

Thanks! Our appointment is this coming week.

 

[Nancywilliams]

Hello everyone. Fix made no difference on our vehicle. Not one bit.
I guess our next step is to try to get a new one without it costing us much. I’m at a loss.

 

[HiFlyer]

The above “fix” didn’t fix mine either. My service manager said MB is throwing that out there to see if it works. “Supposedly” there is a more permanent “fix”, emphasis on my quotes, due next month. Service depts are tired of the bitching. German car sales are way down. Audios way down. They need to get this right even more than ever with the rear camera.

 

[AngryOwner]

mercedes-Benz does not have an answer and should file a lemon law claim/lawsuit

I think all owners of GLE 450 should file a class action.
I am also talking with Lemon Law attorneys.

 

[AngryOwner]

I spoke with a lemon law attorney in Minneapolis. He said it must be in the shop a minimum number of times to qualify as a lemon issue.

Calif Lenom Law's attorney stated that if the Mercedes service team cannot repair it after two visits, we can file.

 

[AngryOwner]

I have a 2025 GLA and have spent hours on this. As far as I have been able to determine there is no fix and MB has no plans to fix it. This is the 2nd year. People who have ridden in my car have commented that would not buy a car that made that noise. The "just the way it is" hubris did not work for GM. There probably be a class action to get their attention.

We should all file class actions for the following reasons.
. Willful neglect: Intentional failure to act or respond to a situation.

• Dereliction of duty: Abandonment or failure to perform assigned responsibilities.

• Lack of due diligence: Failure to take reasonable care or effort to address an issue.

 

[CPMN]

The rear camera should not be deployed unless the car is in reverse or is activated by the driver when the parking assist button is pressed.

Poor programming design.

 

[Nancywilliams]

Our dealership ordered sound proofing material from Amazon. Helped some but it by no means eliminates the sound.

I have an $80k vehicle in the garage that we barely drive. 🤬

 

[Kelly G]

Our dealership ordered sound proofing material from Amazon. Helped some but it by no means eliminates the sound.

I have an $80k vehicle in the garage that we barely drive. 🤬

Exact same. We just bought our new gle450 and we would rather drive our 2023 bmw x6. What a waste and I’m so angry about it!

 

[gwgcom9]

I think all owners of GLE 450 should file a class action.
I am also talking with Lemon Law attorneys.

Yes

 

[dbgandskg]

I received the exact same reply.

 

[Hate camera clunking]

I had my car serviced for something else and brought up the clunking sound. The response waa this is “normal”. but they are aware of the problem and that a fix may be in the works but they couldn’t confirm. I asked about providing soundproofing and they said they don’t do that. I asked about the codes mentioned in this forum and they basically said you can’t trust the forum charter!

 

[gwgcom9]

I had my car serviced for something else and brought up the clunking sound. The response waa this is “normal”. but they are aware of the problem and that a fix may be in the works but they couldn’t confirm. I asked about providing soundproofing and they said they don’t do that. I asked about the codes mentioned in this forum and they basically said you can’t trust the forum charter!

I had same experience with the dealer in Ca. Won’t do anything. No sound muffler, said that is NOT MB recommended/ approved.
I also filed with MB HQ to have the car buy back request. Being denied and simply tell you go to arbitration.
MB is aware the issue, the complaint is NOt just in US. It is global.
Poor design. German is stubborn, my way is the only way…

 

[KyleM]

I think all owners of GLE 450 should file a class action.
I am also talking with Lemon Law attorneys.

I just purchased a 2025 GLE350, and have same issue. Have you pursued a lawsuit?

 

[gwgcom9]

I just purchased a 2025 GLE350, and have same issue. Have you pursued a lawsuit?

I just purchased a 2025 GLE350, and have same issue. Have you pursued a lawsuit?

We need a class action. MB knew the arbitration is on their side

 

[CameraCrunch]

I spoke with a lemon law attorney. He said car has to spend a certain number of days in the service department with them unable to fix it. Mercedes is saying nothing is broken, that this is normal. That is how Mercedes is getting around this.

This issue with the rear camera noise is a design flaw, not something broken that has to be fixed. I just voiced the same complaint to my dealer and the rep said exaxtly what everyone else's rep says: it's how the rear camera works, and there's a sound associated with the function. I don't knkw if they will agree to try the insulation addittion or, if they do, whether that will help. But I am going to start sending letters to MBUSA, complaining. Like someone else said, if enough people complain, maybe they will eventually change it....

 

[Hate camera clunking]

This issue with the rear camera noise is a design flaw, not something broken that has to be fixed. I just voiced the same complaint to my dealer and the rep said exaxtly what everyone else's rep says: it's how the rear camera works, and there's a sound associated with the function. I don't knkw if they will agree to try the insulation addittion or, if they do, whether that will help. But I am going to start sending letters to MBUSA, complaining. Like someone else said, if enough people complain, maybe they will eventually change it....

This issue with the rear camera noise is a design flaw, not something broken that has to be fixed. I just voiced the same complaint to my dealer and the rep said exaxtly what everyone else's rep says: it's how the rear camera works, and there's a sound associated with the function. I don't knkw if they will agree to try the insulation addittion or, if they do, whether that will help. But I am going to start sending letters to MBUSA, complaining. Like someone else said, if enough people complain, maybe they will eventually change it....

Hard to believe that clunking sound was intentionally designed, yet that is what MB is saying and therefore it is not something that can be easily contested. It’s also not dangerous, per se, but annoying as he$& and not something seen on comparable luxury models with the same features. Buyer beware and we can all do what we can to convince people not to buy these cars.

 

[Hate camera clunking]

Hard to believe that clunking sound was intentionally designed, yet that is what MB is saying and therefore it is not something that can be easily contested. It’s also not dangerous, per se, but annoying as he$& and not something seen on comparable luxury models with the same features. Buyer beware and we can all do what we can to convince people not to buy these cars.

This “flaw” reduces the value of our cars. That’s the issue.

 

[CameraCrunch]

This “flaw” reduces the value of our cars. That’s the issue.

Completely agree. So now I am worried about what I do with this danged thing if the noise can't be fixed. Pawn it off on someone who will, in turn, hate the noise? Get the dealer to buy it back? (Good luck with that, I would imagine.)

 

[jimwalker8888]

The above “fix” didn’t fix mine either. My service manager said MB is throwing that out there to see if it works. “Supposedly” there is a more permanent “fix”, emphasis on my quotes, due next month. Service depts are tired of the bitching. German car sales are way down. Audios way down. They need to get this right even more than ever with the rear camera.

I have a 2023 GLE450 and no noise with the camera or any service issues. Wonder why they did a design change the following year. I trade every 3 years and hope that issue is resolved.