[consumer58]

Absolutely. I wrote Fitzgerald too. I'll believe the "fix" when I see it. They put the insulation from a GLS in my GLA. No difference. They should face a class action over this Rube Goldberg contraption. No other car has it. My dealer has tried but MBUSA has pretty much told me to get lost. "We don't have any contact with Germany." Keep the heat on.

who is Fitzgerald? i'll write him also!! im tired of this noise!!

 

[CPMN]

who is Fitzgerald? i'll write him also!! im tired of this noise!!

jack.fitzgerald@hearst.com

is the writer at Car and Driver magazine that covers the GLE.

 

[Kelly G]

We just bought our 2024 GLE 450 a week ago and same. Thought it was the extra set of floor mats sliding around when test driving. Took it in yesterday and they put the installation around the camera but still noise loud enough to make me angry and need to turn up radio! If anyone gets anymore information on how to fix please let us know!

 

[norman]

I would love to know the answer to that question.

Have a look at the other posts on this topic. All recent GLE’s have this irritating noise at low speeds and it is obviously an engineering mistake at Mercedes. This luxury car should never have been allowed to be released to customers with this malfunction. I complaint about it to my dealer and understand that BMW and Audi have rearview camera’s hut they do not have a camera lid that opens and closes (that is making the noise). There are rumors for a fix (and please Mercedes fix this as for the rest the GLE 450 is a great car) but nothing official yet.

 

[kn888888]

Update- I guess all good things come to an end. The camera noise started again, at every red light and stop sign, as well as slowing down when driving. 100 times a day will break it in a few of months so MB needs to fix this. Had a 2022 GLE 350 and didn't do this/ I don't know how the 2024 owners dealt with this for over a year. Hope HiFlyer's news is true.

 

[dbgandskg]

I’m shocked MB hasn’t come out with a fix. My wife loves her GLE but not the camera noise. Not sure we’d buy another one. Appreciate everyone providing updates and still hopeful they will address.

Definitely would not buy another or recommend until this is fixed. It’s infuriating the mb response.

 

[HiFlyer]

Well, they installed MB “kit”. It muffles the sound to some degree but it isn’t what I hoped for. You’re going to hear it every time you slow below 16 mph and the camera extends. It’s just poorly engineered. It just baffles me that automobile manufacturers spend millions in research and technology to prevent rattles, squeaks and squeals in new car manufacturing and somehow MB engineers and quality control gave a thumbs up to this noisy camera extension. I guess German engineering isn’t what it used to be. I guess I have to live with it or sell my 2025 GLE350.

 

[Lmajor3]

The "kit" is just insulation used in the S. The difference in sound level is pretty much undetectable (I had my car done). The only solution would be a software update and an off switch. Need to keep the pressure on. Class action, publicity, word-of-mouth negative advertising. Don't give up. Maybe when they have a 6 months supply of cars on the ground they will get the hint.

 

[Lmajor3]

I love it when some interested buyer asks me how I like my car. Oops. Another sale gone.

 

[HiFlyer]

The "kit" is just insulation used in the S. The difference in sound level is pretty much undetectable (I had my car done). The only solution would be a software update and an off switch. Need to keep the pressure on. Class action, publicity, word-of-mouth negative advertising. Don't give up. Maybe when they have a 6 months supply of cars on the ground they will get the hint.

Yeah. That’s all it is; “Insulation”. Doesn’t help with the noise much.

 

[CPMN]

I don't think German engineering is the problem. Mercedes engineering is the problem.

 

[HiFlyer]

I don't think German engineering is the problem. Mercedes engineering is the problem.

Good point. I have an Audi A4 and all I do is put gas in it.

 

[CPMN]

And the engineering is not the problem. This is a design problem. A Mercedes design problem.

 

[Nancywilliams]

Agree this is a design problem. We cannot accept this. We’re waiting for a kit of parts. February?

 

[khuang]

Have a look at the other posts on this topic. All recent GLE’s have this irritating noise at low speeds and it is obviously an engineering mistake at Mercedes. This luxury car should never have been allowed to be released to customers with this malfunction. I complaint about it to my dealer and understand that BMW and Audi have rearview camera’s hut they do not have a camera lid that opens and closes (that is making the noise). There are rumors for a fix (and please Mercedes fix this as for the rest the GLE 450 is a great car) but nothing official yet.

I had some issue on my 2024 GLE 450 with rear camera in and out at 15 miles. went to dealer 3 times, they keep saying it is normal operation . I did reach to MB HQ Germany, no help. I did test
on my own with each time starting the car, slow speed lower than 12 mile/ per hour, doing for 6-7 mins, till the rear camera retracted. Then this trip the rear camera will be acting correctly . Annoying! MB calls it calibration. They try to cover the defect in the software. this is a lemon.
please call MB USA @1-800-367-6372 to file the complain. I am pretty sure the rear camera does open/close 100 times per day, the mechanism will be worn out prematurely.

 

[CPMN]

Does anyone know if this design defect is present on the GLE 580?

 

[Lmajor3]

All G models except maybe the GLS use the same Rube Goldberg noisy contraption.

 

[alanv8]

Got our 2025 GLE 450 SUV coupe two weeks ago with 20 miles on it. It was fine for the first 100 miles (or maybe it was present but we just didn’t notice since it was a brand new car to us), but now into the third week, we noticed the camera popping out every time we slow down to about 15mph. I thought this luxury car was supposed to be quiet but this camera noise is so irritating every time I drive it. It’s a 2025 car but the problem has been around for a while with other Mercedes models based on the forum. We need a fix!

 

[HiFlyer]

Got our 2025 GLE 450 coupe two weeks ago. It was fine for the first 100 miles, but now into the third week, we noticed the camera popping out every time we slow down to about 15mph. I thought this luxury car was supposed to be quiet but this camera noise is so irritating every time I drive it. It’s a 2025 car but the problem has been around for a while with other Mercedes models based on the forum. We need a fix!

My Mercedes service manager says that Germany is well aware of the design flaw. That they are indeed working on a fix and that they hope to have it soon. I told him until MB does indeed have a fix to simply program it such that it only extends when I put the transmission into reverse so I can see what is behind me. He was going to send that temporary solution request to Germany. We shall see.

 

[Hate camera clunking]

My Mercedes service manager says that Germany is well aware of the design flaw. That they are indeed working on a fix and that they hope to have it soon. I told him until MB does indeed have a fix to simply program it such that it only extends when I put the transmission into reverse so I can see what is behind me. He was going to send that temporary solution request to Germany. We shall see.

I’d return the car completely for full refund since it’s so new. This won’t be fixed any time soon.