[CPMN]

My technician read your post about the faults. He said my car did not have those faults so it isn't the cause of my situation.

 

[d161]

Let us know please, im sick of it too, they should definitely do something, im going to post and tell everyone not to buy onejust because of this, i wish i would of stuck with bmw!!

I took mine all through Arbitration with the Better Business Bureau, After a lengthy process, they denied a buy back and said the cameras are acting the way they should. So very disappointing to say the least.

 

[Hate camera clunking]

Should we all do a complaint with the BBB?? Or is that a futile effort? No way should this be a normal sound or a {cough} “safety feature. “

 

[CPMN]

or maybe the NHTSA?

Report a Safety Problem | NHTSA

 

[CPMN]

I have a brand new 2025 GLE 350. Same noise. I have an appointment with my dealer on Dec 8. Mercedes Benz USA sent me the same letter above “word for word”. After being an Audi owner of a Q8, Q7, Q5, I never had an issue like this. Other issues, but never with a camera with a clunk. I love German engineering but I’m starting to have my doubts. Hopefully MB has a fix coming.

MB's response sounds like artificial intelligence. MB doesn't even think enough of us to provide a human response.

 

[Lmajor3]

They are not working on a fix. This noise is "normal" and this is the 2nd model year for it.

 

[Lmajor3]

The problem is only with the "G" models. The sedans have a trunk to muffle the sound.

 

[Hate camera clunking]

I have the email address of the Car and Driver writer who reviewed the GLE and I intend to make him aware of it. It's "jack.fitzgerald@hearst.com". Other owners should write him too.

I emailed him, too. Maybe negative press will yield a better Mercedes response. And hopefully make others think twice about buying this car if they are in the market. Thank you for sharing the email address.

 

[Nancywilliams]

Great post!! Here’s the funny part - our local dealer was offended when they were given a negative review. My response: you did not advocate for us. We still don’t have a firm date on the supposed fix. I’m emailing as well. (2024 GLE 450)

 

[Lmajor3]

Maybe negative reviews in car mags will get their attention. I emailed too.

 

[Hate camera clunking]

The problem is only with the "G" models. The sedans have a trunk to muffle the sound.

And GLE 350 2024

 

[HiFlyer]

Maybe a little light at the end of tunnel! Supposedly there is a kit coming from MB, a three part kit of which one part is in Germany and when that part comes to my dealership they are going to install the kit and we will see if it does “the trick”. My service manager contacted a a MB area person and discussed it. The dealerships are getting overwhelmed with everyone bitching. Keep it up! I emailed jack.fitzgerald@hearst.com too to add my complaint as someone posted above. Thing is, automobile manufacturers spend millions on technology to prevent squeaks and rattles in new cars and somehow Mercedes Benz of all manufacturers “allowed” this crap design? Shocking of a “luxury” automobile maker.
I’ll post once this kit is installed and let everyone know if it’s “the fix”. The camera may be fine for sedans with a trunk, but in a SUV there is a “canyon effect” to the noise, nothing muffling the noise. Terrible design. Everything else with my 2025 GLE 350 is perfect though!

 

[Lmajor3]

Absolutely. I wrote Fitzgerald too. I'll believe the "fix" when I see it. They put the insulation from a GLS in my GLA. No difference. They should face a class action over this Rube Goldberg contraption. No other car has it. My dealer has tried but MBUSA has pretty much told me to get lost. "We don't have any contact with Germany." Keep the heat on.

 

[CPMN]

Does anyone even know why the rear camera needs to deploy when the car is travelling forward?

 

[HiFlyer]

Does anyone even know why the rear camera needs to deploy when the car is travelling forward?

I’ve been told it has to do with cross directional traffic sensing. Also, I’ve been told it’s a system that is developing ultimately for the car to be autonomous eventually. They just need to develop the camera that doesn’t make perceptible noise when it’s in operation.

 

[Lmajor3]

It has no dicernible function except to annoy the driver and passenger. The calibration nonsense doesn't make sense. There is nothing to calibrate unless you ask for self parking which most people don't. Even then the many sensors on the body control that. They built it and you will accept it. MB is doing so well they don't have to listen to customers. Shades of the pre- bankruptcy GM.

 

[Lmajor3]

Kind of a "we build it and you will come" attitude.

 

[CPMN]

Mercedes Benz Group AG stock has lost nearly half of its value in the last three years.
Something is wrong.

 

[mpmoore666]

Is there a way to just unplug the open motor and leave it open?

 

[Lmajor3]

I would love to know the answer to that question.