Please help me figure pairing the key fob to my profile

JoeFixes · May 20, 2023

Still learning the ins & outs of the GLE350.

I would like to learn how to program the key fobs to match the profile stored in the vehicle. It was pretty easy to do and figure out on the Volvo, but I have not figured this one out.

Ideally, I would like to unlock the vehicle with my key fob and have the seat/mirror settings match my stored profile, along with temperature and radio settings.

I assume it is possible to do this, but have not figured it out.

Any assistance i much appreciated.

JoeFixes

JimmyDee · May 21, 2023

Have you downloaded and setup the Mercedes ME app?
This is how you would setup your profile and have all your settings stored.

If the vehicle is new from a dealer, then they should've already done this for you.
If you bought the vehicle used, then you need to go to a dealer and have them link your app profile to the vehicle VIN.

JoeFixes · May 21, 2023

Thank you for the reply. It is a CPO and we do have a Mercedes Me app. I dont see where the profiles are stored but also I dont see how to match it to the key

JimmyDee · May 21, 2023

You can't match it to the key... the dealer needs to do that. They should've done it when you took delivery.

tugger8888 · Jun 26, 2023

i am going throught the same thing. So far i have been told no you can't pair the smart key and your profile.

JoeFixes · Jun 26, 2023

Yes..i still have not made it to the dealer. So my fobs remain unpaired.

Boikers · Mar 20, 2025

I have a 2024 GLE 350 that I bought used. I took it to the dealer and had the VIN added to my profile within the Mercedes-Benz App (The app for the newer vehicles). I want to do the same as @JoeFixes having the fobs paired to me and to my wife so the mirrors and seats automatically adjust. I’m 6’-3” and she’s 5’-3”. What I am being told is that this is not possible with this vehicle because it does not have the digital key option. Without that you cannot pair a key fob to a profile. It’s not an option that can be purchased or added to the vehicle either. So the only way to get the seats and mirrors in position is one of three ways. 1) Open the app, select unlock the car, enter your pin. Many steps involved, and hopefully your hands aren't full so you can access your phone. Option 2. open the car, hit the memory seat button and wait for it to adjust, then enter car, select your profile id, and enter pin. Option 3. Open the car, if you can get in it, which I can't if my wife has been driving, but if you can get in seat and select your profile and enter pin. This is so ridiculous to me because all the other cars I have owned for the past 20 years had this available where all I do is unlock with key fob or touch the handle and it all happens. I would return this thing if I could get my money back, so disappointing.

Please help me figure pairing the key fob to my profile

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