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Voice command

137 Views 1 Reply 2 Participants Last post by  JimmyDee
2021 GLE 450
MY Navigation voice command stopped working. At one time I ask for one location and it would give me 10. Now I get none. I find myself using my smartphone for google maps. The other option pull over and typed it in. I have all current updates. Can use a little help.
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A couple thongs come to mind:
  1. Did the microphone in the headliner somehow come unplugged? I had this happen in my previous '21 Audi RS5. No idea how the mic became unplugged, but same scenario; the car suddenly stoped responding to voice commands. Audi dealership diagnosed and repaired under warranty.
  2. Software update went wrong... this is the more likely culprit. But you'd need the dealership to test and confirm correct loading of all current software.
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