[fanderso3]

Hi All,

I've had my new SUV for about 2 weeks. It has the keyless option so that I can lock and unlock the doors with just a touch on the outside handle as long as I have the key in my pocket. However, 3 times since new I've not been able to unlock the car by touch. I've had to get the key out of my pocket and punch the unlock button.

Last weekend I asked the dealer about it, and he said sometimes it's static electricity. He said if it doesn't unlock, try rubbing my hand on my pants and try again. Well I tried that today and it didn't work.

Is there a trick to have the car reliably unlock with a touch on the door handle?

Thanks,
fanderso3

 

[redfox302]

Did you check or change the battery in the key Fob? Low battery can cause it as it happened on our Murano. Wife had the fob in her bag and I guess it was pressed against something while it was in the - drained the battery.

 

[fanderso3]

Thanks for your response, RedFox. I'm now trying with the 2nd keyfob and see if that's better. I've only had the car for a few weeks, so I didn't think it would be the battery. I sure hope you're right. Thanks.

 

[redfox302]

Thanks for your response, RedFox. I'm now trying with the 2nd keyfob and see if that's better. I've only had the car for a few weeks, so I didn't think it would be the battery. I sure hope you're right. Thanks.

Glad if I can help.

 

[fanderso3]

OK I used the 2nd keyfob for a few days and one day it failed to detect the key when trying to start the car. So I called the dealership, mentioned the issue and said I want new batteries in the keyfobs. I dropped by that evening and they replaced them both (very easy to swap batteries). I've been driving now for 10 days and no longer experience a problem. The keyfob batteries must have been the problem after all. It's odd that a new car would have this issue, but now it works great and I'm no longer worrying about it. Thanks!

 

[redfox302]

With modern technologies. A tiny bit of lower current will not let the key fob to communicates hence throwing all kinds of issues. I would start with the simple-less path and work my way up/down.

 

[HDGFND]

you could even try contacting an automotive lock smith, see what they say, they probably know a thing or two about this stuff, after all they have to deal with it on the job with a wide range of vehicle.s