[Ross Novelli Jr]

intermittent problem, usually after 30-45 minutes of drving, no air from vents, unit freezes up, dealer installed software updates and returned car.
AC worked correctly for 2 days, same problem, lots of fan noises, no air from any vents,ie:dash, floor,defrost, then unit freezes up.
back at dealer again, problem will not repeat itself, according to them. car has 6,000 miles. strike 2. help!

 

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intermittent problem, usually after 30-45 minutes of drving, no air from vents, unit freezes up, dealer installed software updates and returned car.
AC worked correctly for 2 days, same problem, lots of fan noises, no air from any vents,ie:dash, floor,defrost, then unit freezes up.
back at dealer again, problem will not repeat itself, according to them. car has 6,000 miles. strike 2. help!

I have a GLE400D which I bought new from Mercedes Maidstone in November 2019. The car had brakes noise after 9 months and was back and forth to the workshop but upon my insistence they changed the brake pads and the noise went. The car has now developed air conditioning issues and is back at the workshop since last Thursday and they are still repairing it!!. I have written to Mercedes in Holland and asked for their comments as the car is not meeting its price tag so far. I am very disappointed!

 

[f4lse.4l4rm]

I have a GLE400D which I bought new from Mercedes Maidstone in November 2019. The car had brakes noise after 9 months and was back and forth to the workshop but upon my insistence they changed the brake pads and the noise went. The car has now developed air conditioning issues and is back at the workshop since last Thursday and they are still repairing it!!. I have written to Mercedes in Holland and asked for their comments as the car is not meeting its price tag so far. I am very disappointed!

What the ****? And the car is only a year old... so sorry for u

 

[JWhitehurst]

My 2020 GLS 450 had air problems from the very beginning. Randomly, air would stop blowing out of the front vents. If we adjusted the fan speed, air flow would temporarily resume. You could hear the air blowing under the dash, but an internal damper had blocked the vents. The odd thing was that if I made a Bluetooth phone call, the problem would correct itself until the call ended. My car was in the shop so many times, the dealer replaced my vehicle with a new one. This one is doing the same thing. The latest answer is that there is one blower that services both the first and second rows. They said there are too many vents, and it can’t blow in both rows at the same time. They said this is by design and is not a flaw. It told them this is unacceptable. If my 1998 Ford Explorer could independently control air in the first and second rows, Mercedes needs to figure it out. I’m so frustrated that I’m considering trading the car.

 

[Chris71]

My 2020 GLS 450 had air problems from the very beginning. Randomly, air would stop blowing out of the front vents. If we adjusted the fan speed, air flow would temporarily resume. You could hear the air blowing under the dash, but an internal damper had blocked the vents. The odd thing was that if I made a Bluetooth phone call, the problem would correct itself until the call ended. My car was in the shop so many times, the dealer replaced my vehicle with a new one. This one is doing the same thing. The latest answer is that there is one blower that services both the first and second rows. They said there are too many vents, and it can’t blow in both rows at the same time. They said this is by design and is not a flaw. It told them this is unacceptable. If my 1998 Ford Explorer could independently control air in the first and second rows, Mercedes needs to figure it out. I’m so frustrated that I’m considering trading the car.

 

[Chris71]

Hi. The problem is the electric motors of the flaps and the flaps themselves, the flaps are loose, everything is made in a very poor way. I am working on the 2020 GLE with a mileage of 9,500 miles, before sale we do the final test, in the final test I found 4 faulty flap actuator motors. I exchanged for a new 4 that I had defective in the test, every time I install a new one, we adapt the new motors with the tester, I returned the car to its original condition, I did the final test and got a fault from another electric motor right rear fotwell. What Mercedes did is a real embarrassment, we'll see what they do with it, in my opinion it need to replace everything with better developed ones.