I have a 2019 GLE400. I feel that MBENZ has opted for substandard quality and design on the halogen headlights. I contacted the MB customer service and they claim to meet the requirements. However, it is not about meeting requirements but about a brand that is supposed to stand for high ratings and a safe vehicle. These lights are not safe, are a hazard and are subpar especially for the brand.
The dealer tells me it will cost $3000 or so to upgrade.My question is, why should I have to pay because MB decided not to stick to the quality expected on a $70,000+ vehicle. Btw I’m not expecting LED or Xenon quality here, my daughters Ford Fiesta provides better light at night with halogens.
Bottom line, should MB customers put into question other features of Mercedes cars? Are the safety options offered designed to simply meet specs?
I have ordered LasFit LEDs in hopes this can be a solution.
Any advice? Any others w similar issues, how resolved?